Covid-19

Coronavirus (COVID-19) Information

FOR MOST PEOPLE, GETTING CORONAVIRUS WILL BE A MILD ILLNESS REQUIRING NO MEDICAL ATTENTION BUT OLDER PEOPLE AND PEOPLE WITH CHRONIC DISEASES MAY EXPERIENCE A MUCH MORE SERIOUS ILLNESS.
Given that this virus will be around for the months to come, we need to all be sensible and play our part to ensure our safety.
People with Coronavirus (COVID-19) may experience fever, cough, sore throat, aches, tiredness and breathlessness. The virus is spread through very fine droplets that are passed from person to person as we breathe, or cough in close proximity to an infected person. The virus can also be passed by touching contaminated surfaces.
You will be asked by reception about any cough, fevers, sore throat or cold symptoms. Please support us by being honest and letting us know if you have any of these symptoms.

You may be eligible for a Telephone consult, which will be covered by Medicare.

Zero Tolerance Policy

Our Practice has a Zero Tolerance Policy and any abuse will NOT be tolerated. Our frontline staff are working hard and putting their lives at risk to ensure all our patients are protected and cared for. If you do abuse our staff, you will be terminated by the Practice immediately. Thank you for your co-operation.
Most coughs, colds and the flu will get better within a week with simple measures such as keeping hydrated and taking regular paracetamol. All GPs are feeling the pressure at the moment and so please consider do you really need to come in or can you wait a few days to see if you will get better.
There are other viruses around at the moment that can give us very similar symptoms to Coronavirus. These include flu viruses. We can reduce our chances of becoming unwell with some of the flu viruses by getting vaccinated. This year we are running dedicated flu vaccine clinics and will aim to vaccinate the most vulnerable patients first. During this clinic, we will try to minimise your contact with other patients and you will be taken straight to a consulting room rather than waiting in the waiting room. Please help us by arriving at your appointment time rather than early or late.
These will be busy clinics and we will be unable to address other issues or provide scripts during this time. Your cooperation is appreciated. You will be able to call up or book online for these dedicated flu clinics. Protect the vulnerable, your doctors, nurses and receptionists!
As per government advice and guidelines, GP resources and appointments must be conserved for patients who are unwell or need to see their doctor for continuing medical care. AT THIS TIME, DOCTORS ARE THEREFORE UNABLE TO PROVIDE MEDICAL CERTIFICATES OF ANY DESCRIPTION.The government has requested employers, schools and day care to allow employees/students who develop viral illness symptoms to take sick leave as required, without requiring a medical review or clearance from already overstretched clinics. We have attached a letter that you can given to an employer or school/day care if a clearance is requested.